Privacy Policy

Effective Date: November 13, 2025
Last Updated: November 13, 2025

This Privacy Policy explains how Elite Moving & Storage, Inc. (“Elite Moving & Storage,” “we,” “our,” or “us”) collects, uses, discloses, and protects personal information obtained from visitors and customers through our website https://www.elitemover.com (the “Site”) and related online services.

1. Company Identification

This Privacy Policy is maintained by:
Elite Moving & Storage, Inc.
7085 Ridgeway Ave, Lincolnwood, IL 60712
Phone: (847) 675-8701
Email: info@elitemover.com

2. Information We Collect

We may collect the following types of information when you interact with our Site, request a quote, or use our services:

Personal Information: Name, email address, phone number, physical address, and moving details (origin, destination, preferred dates).
Payment Information: Credit or debit card details, billing address, or payment authorization data (processed securely through third-party payment processors).
Device and Browsing Data: IP address, browser type, operating system, pages visited, time spent on pages, and referring website.
Cookies and Tracking Technologies: We use cookies and analytics tools (such as Google Analytics) to understand user behavior and improve site performance.

We do not knowingly collect information from individuals under 16 years of age.

3. How We Use Your Information

We use the collected information to:

Provide, schedule, and manage moving services.
Process payments and send receipts or confirmations.
Respond to inquiries, requests, or feedback.
Improve our website’s functionality and customer experience.
Communicate promotional offers, service updates, and company news (with your consent where required).
Comply with legal obligations and protect against fraudulent activity.

4. Data Sharing and Disclosure

We value your privacy and only share personal information in limited circumstances:

Service Providers: With trusted partners who perform services on our behalf (e.g., payment processors, website hosting, analytics, or email communication platforms).
Legal Requirements: When required to comply with applicable laws, court orders, or lawful government requests.
Business Transfers: In connection with a merger, acquisition, or sale of company assets, provided the new entity continues to follow this policy.
Marketing and Analytics: With advertising platforms (such as Google Ads) and analytics providers to measure and improve marketing performance.

We do not sell personal data to third parties.

5. Data Retention and Security

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
We use commercially reasonable administrative, technical, and physical safeguards to protect your data from unauthorized access, loss, or misuse.

6. Your Privacy Rights

Depending on your location, you may have rights regarding your personal data, including:

Access: Request a copy of the data we hold about you.
Correction: Ask us to correct or update inaccurate information.
Deletion: Request that we delete your personal data, where legally permissible.
Opt-Out: Withdraw consent for marketing communications at any time by following unsubscribe links or contacting us directly.
Data Portability: Request transfer of your data to another service provider, where applicable.

If you are located in California or the European Economic Area (EEA), you may have additional rights under the California Consumer Privacy Act (CCPA) or General Data Protection Regulation (GDPR).
To exercise your rights, please contact us using the information below.

7. Cookies and Tracking

We use cookies and similar technologies to enhance site functionality and analyze traffic.
You may modify your browser settings to decline cookies, but some features of the site may not function properly without them.

8. Links to Other Websites

Our Site may contain links to other websites. We are not responsible for the privacy practices or content of those external sites.
We encourage users to read the privacy statements of any linked websites they visit.

9. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technologies, or legal requirements.
Any updates will be posted on this page with a new “Last Updated” date.
Material changes will be communicated via notice on our website or by email (if applicable).

10. Contact Us

If you have any questions or concerns about this Privacy Policy, or wish to exercise your privacy rights, please contact us at:

Elite Moving & Storage, Inc.
7085 Ridgeway Ave, Lincolnwood, IL 60712
Email: info@elitemover.com
Phone: (847) 675-8701